What fake furniture on Taobao?

In Tianya Forum, a netizen called "The end of the year angry little vest " to post such a post:

 

On September 26, 2016, I purchased a full set of furniture worth RMB 19,000 including a wardrobe, a bookcase, a TV cabinet, a shoe cupboard, a chest of drawers, a coffee table, a bed, a bedside table, and a flower rack at a certain Baodian shop, November 7th. Arrived, but one month later the furniture has cracked to varying degrees and the cracks are getting bigger and bigger.

 

After I contacted the seller, the other side denies that this is a quality issue. It is a normal phenomenon. Let me wait and I can repair it. Since then, I have been abroad for some time (the relevant bills are still there). I came back and found that the cracks were getting bigger and the smell was still blowing.


I can't stand it: This is not a matter of quality. Although the seller can propose repairs, but who would like to buy new furniture has not yet put into use to repair tinkering? What should I do if I have problems after patching?

 

I asked for a return, but the seller said that I bought a custom-colored product that cannot be returned to me and can only be repaired. And because it has exceeded Taobao's return and complaint deadlines (15 days), I can no longer maintain my rights through Taobao, but Taobao customer service has come to mediation, and then spawned, the seller began to play rogue, is not to recognize their products Quality problems, in any case refused to return.


Here also published various "who told you to buy furniture in Taobao," "I sent to you is not good," such as irresponsible extraordinary speech, please everyone to polish their eyes, such an unscrupulous seller must not be tolerated !

 

Conclusion: The purchase of furniture in Taobao is very unsafe, because the appeal period for furniture is the same as that for clothing and food products!

 

Another help: how can we force the seller to return the refund? ! Thank you everyone! ! ! !

 

Three days and two, we will always see consumers in the local media on the Internet to buy furniture, the pain, Sina microblogging many big V also Tucao on the Tucao "Do not buy large furniture on Taobao, all tears" , about the quality of the sofa in Taobao to buy bad, difficult returns, rights protection is not easy to encounter, access to netizens resonated with Tucao their own online shopping experience of blood and tear, tens of thousands of times, commented more than 3,000.

 

Taobao looks similar to the brand's furniture, the price is a big difference, consumers think that a great deal cheap, buy a hand and found that it is out of the pit.

 

Under the “scatter” of some of the bad brands and small businesses, the furniture e-commerce business has changed from “looking beautiful” to “actually false and ugly”. This kind of cognition will almost sell the furniture industry. The channel is blocked, so that those companies that want to transform themselves will “love and hate” the e-commerce business. They will not dare to eat it, and will not let it go. It will also make consumers feel more and more comfortable buying online furniture.

 

The survey found that on the Taobao platform, it could easily be found that there were no less than 60 online stores under the “Gujia Family” sign, claiming that there were 20 stores selling “genuine nature flooring”. The name of the store directly included “Zhi There are 17 and 16 Hua Shi sofas and Arran mattresses, respectively, and there are more than 70 online stores under the name of “The House of Truth”.


However, no matter whether it is Gujia Family, Nature Flooring, Zhihua Shi Sofa or Arran Mattress, only one or two official online shops are approved. However, the House is not actually opened on Taobao.

 

If you open a store under the name of a well-known brand, no matter how good or bad it is, it can be called a cottage shop. The purpose is to increase your reputation with the name of others. Take the Taobao shop with the name of “Home of the Realm” as an example. One store is named “Home of Survival 666” and the other is called “Home of Survival 888”. They are all irrelevant to the home.


When people see a variety of exquisite furniture pictures on the Internet, it is hard to imagine that the real object of the hand is a low-quality "cottage" furniture. Facing the various furniture websites, you should know the fake furniture on Taobao.


— Pit [ 1 ] —

Poor work life

Inferior furniture products are simply unqualified. Not only are they poor in appearance, but they also use the cheapest parts in the internal configuration. The accessories that can be saved will not be added to you. For example, sofas can guarantee that you can sit on the surface without problems. No matter if you are unsafe or unqualified, it is counterfeit. It is almost workshop-style production. There are no QC quality inspection links. Many cases prove that poor quality furniture has been broken in less than a month.

The authentic furniture factory, through research and development, production, numerous tests, multi-quality inspection, packaging and shipping, to ensure that the products sold out safe and durable.


— Pit [ 2 ] —

Poor post-sale service poor responsibility

In addition to cheap, cheap cottage furniture, this is its only advantage in the market, when you are a consumer, after you buy cottage products, businesses will not give you a professional installation, because the business of selling these products are not professional, Otherwise, they will not choose to sell these products. Second, there are no after-sales products in the cottage, and there are even repeated problems in escaping. One awl business deal, one is a flicker, and the only reason to sell is a fake.


Authentic furniture services, including pre-sale services to serve customers even if the customer does not buy, but also use services to create a positive reputation, because what is done is to maintain the image of the brand, after-sales to give customers the most professional installation, to ensure product safety, when The product failure problem is that the first time on-site service to help customers solve the problem of failure, this is the conscience of genuine furniture, shanzhai furniture is shameful.


— Pits [ 3] ] -

Poor safety difference guarantee poor qualification

The cottage furniture needless to say, many consumers are very clear in their hearts, there will be security risks, but the neighbors also use this, and friends of the family also use this, I bought sure it will be all right, and my heart will not need to spend that share. Money, but after many customers bought it, they cracked once. Once they broke, they even suffered a casual injury.


The authentic furniture is legally qualified, there is no security risk, even if there are problems will be actively resolved, so as not to smash the brand's reputation. Let users use the comfortable, let users safe and secure, this is the protection of genuine furniture. Don't be fooled by the illusion of cottage furniture. Don't be tempted by price. Safe and durable are the best choices.

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